| Job Description : Position type: Part-time, hourly, not benefits eligible
Location: Lewisburg Children’s Museum, Lewisburg, PA
Job Purpose: Supervise (while working alongside) Museum Assistants to ensure that all children and families visiting the Museum have a great experience by providing excellent customer service and maintaining a clean and safe environment.
Work Schedule: Saturdays, 9:30 am-6:00 pm (Labor Day- Memorial Day), Sundays 11:30am - 6:00pm, with potential for more (must commit to minimum of 3 weekend shifts per month)
Essential Responsibilities:
Model Quality Customer Service by:
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Providing hospitality to children and their caregivers by greeting each visitor, offering information, answering questions, and providing general assistance
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Checking in customers, selling memberships, gift certificates, retail items, or other Museum products
Model Leadership Skills by:
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Supervising Museum Assistants, while working alongside of them
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Displaying role model characteristics in duties and demeanor
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Serving as point-of-contact in any problem situations that may arise
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Delegating tasks for staff to do on slower days
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Participating in weekly staff meetings
Maintain Clean Museum Environment by:
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Walking through Museum making sure all thru ways are clear of debris or obstacles
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Upkeeping the bathrooms, reusable exhibit products, spills, and general cleanliness
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Cleaning props and exhibits throughout the day
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Participating in prep and cleaning for field trips, parties, and classes
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Providing Assistance with exhibits as needed
Maintain a Safe Museum Environment by:
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Following and enforcing Museum standards and policies
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Communicating any potential or active problems to the appropriate Museum staff
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Assisting in lost child/caregiver response and providing basic first aid as needed
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Keeping up to date on Museum policies, standards, and specific language
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Participating in training sessions to review known material and learn new material
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Assisting in additional tasks as assigned by supervisor or other Museum Directors.
Role Requirements:
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High School Diploma/GED required.
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Experience in customer service or an education environment is a plus
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Supervisory experience working in team environments preferred
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Enjoy working with children and promoting learning through play
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Exceptional customer service skills. Must be welcoming, attentive, and responsive to our visitors and colleagues.
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Responsible self-starter with problem solving skills
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Ability to work in a high-energy, fast-paced environment
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Ability to work collaboratively, but independently as necessary
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Comfortable cleaning up occasional kid-related messes and spills
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Great communication skills with both coworkers and visitors
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Basic to proficient computer skills needed with the ability to be trained on Point of Sale and database software.
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Flexibility and adaptiveness. Willingness to grow and help the LCM grow.
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Availability to occasionally cover other shifts strongly preferred
About Us
Lewisburg Children’s Museum is an equal-opportunity, non-profit 501(c)(3) organization located in Lewisburg, PA. LCM inspires learning, imagination, play through hands-on enriching educational experiences in a safe and accessible environment. The LCM’s team consists of professionally playful staff who enjoy a positive, energetic, and guest-service oriented work environment. Help us enrich the lives of children in the Susquehanna River Valley by joining our team!
Lewisburg Children’s Museum provides equal opportunity without regard to race, color, gender, gender identity, gender expression, sexual orientation, age, religion, national or ethnic origin, marital status, veteran status or disability in admissions, employment and in all of its programs and activities.
Applications will be accepted until the position is filled.
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