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Job Listing - Weekend Operations M.....

Job Title : Weekend Operations Manager
Job Description :

Job Purpose: Supervise (while working alongside) Museum Assistants to ensure that all children and families visiting the Museum have a great experience by providing excellent customer service and maintaining a clean and safe environment.

Work Schedule: Saturdays and Sundays 9:30 am-6:00 pm (Labor Day- Memorial Day), with potential for more (must commit to minimum of 3 weekend shifts per month)

Essential Responsibilities:

Model Quality Customer Service by:

  • Providing hospitality to children and their caregivers by greeting each visitor, offering information, answering questions, and providing general assistance

  • Checking in customers, selling memberships, gift certificates, retail items, or other Museum products

Model Leadership Skills by:

  •  Supervising Museum Assistants, while working alongside of them

  • Displaying role model characteristics in duties and demeanor

  • Serving as point-of-contact in any problem situations that may arise 

  • Delegating tasks for staff to do on slower days

  • Participating in weekly staff meetings

Maintain Clean Museum Environment by:

  • Walking through Museum making sure all thru ways are clear of debris or obstacles

  • Upkeeping the bathrooms, reusable exhibit products, spills, and general cleanliness

  • Cleaning props and exhibits throughout the day

  • Participating in prep and cleaning for field trips, parties, and classes

  • Providing Assistance with exhibits as needed

Maintain a Safe Museum Environment by:

  • Following and enforcing Museum standards and policies

  • Communicating any potential or active problems to the appropriate Museum staff

  • Assisting in lost child/caregiver response and providing basic first aid as needed

  • Keeping up to date on Museum policies, standards, and specific language

  • Participating in training sessions to review known material and learn new material

  • Assisting in additional tasks as assigned by supervisor or other Museum Directors.

Role Requirements: 

  • High School Diploma/GED required.

  • Experience in customer service or an education environment is a plus

  • Supervisory experience working in team environments preferred

  • Enjoy working with children and promoting learning through play

  • Exceptional customer service skills. Must be welcoming, attentive, and responsive to our visitors and colleagues.

  • Responsible self-starter with problem solving skills

  • Ability to work in a high-energy, fast-paced environment

  • Ability to work collaboratively, but independently as necessary

  • Comfortable cleaning up occasional kid-related messes and spills

  • Great communication skills with both coworkers and visitors

  • Basic to proficient computer skills needed with the ability to be trained on Point of Sale and database software.

  • Flexibility and adaptiveness. Willingness to grow and help the LCM grow.

  • Availability to occasionally cover other shifts strongly preferred

Salary : $16/hr
Contact Info : Please email with your resume and cover letter.

Site Links

  • Lewisburg Children's Museum
    815 Market Street, Suite 14
    Lewisburg, PA, 17837
    Call us now: (570)-768-4914