Frequently Asked Questions

Refunds are issued at the discretion of the Museum.

1. Refunds for general admission may apply if a guest has visited for no more than 30 minutes. 

2. Proof of purchase (receipt) must be presented at the time of refund request

3. Visitors must complete a refund request.

1. Gift certificates are not eligible for refund.

2. Gift certificates are valid towards the specified written amount only and cannot be redeemed for cash or credit towards future admission or planned visits, such as field trips, group visits, classes, or birthday parties.

1. Gift certificates are not eligible for refund or redeemable for cash.

1. Memberships are non-transferable and non-refundable. Names listed on membership are not interchangeable.

2. Membership includes a relation of four (4) related individuals and is valid one year from date of purchase.

3. The LCM reserves the right to check identification of members at the Admission Desk.

4. Children under the age of 2 are admitted free and need not be covered by a membership.

5. Museum policy requires that children under the age of 16 must be accompanied by an adult at all times.

6. Due to additional expenses related to group/school visits, birthday parties, rentals, and special events, membership benefits do not apply.

7. All memberships begin on the date of purchase unless you are purchasing a gift certificate for a membership. (Gift memberships begin the date of redemption.)

8. If purchased the same day with proof of purchase, a comparable level of your admission costs can be applied towards the purchase of a membership.

The LCM  reserves the right to cancel classes or programs for low enrollment, severe weather, or other unforeseen circumstances. In the event the LCM cancels a program, participants will be notified and registration will be refunded. Camp transfers are possible on a case by case basis. Space in each session is limited. Registrations are processed on a first-come, first-served basis.

If a request for program transfer or withdrawal is received...

1. At least one month before the first day of the program session, you may choose to transfer to another program session, of equal or lesser value, space permitting, or receive a full refund of the program registration fee.

2. At least two weeks before the first day of the program session, you may choose to transfer to another program session, of equal or lesser value, space permitting, or receive a refund of 50% the program registration fee.

3. Less than two weeks before the first day of the program session, no transfer or refund requests will be honored.

1. Payment is due in full at time of reservation and is nonrefundable.

2. On a case by case basis, rentals may be rescheduled for another date or time, when scheduling allows.

1. Field trip payments can be made by cash, card, or check. If payment in full is made prior to the field trip, no refund may be issued.

2. On a case by case basis, field trips may be rescheduled for another date or time, when scheduling allows.

Thank you for choosing to shop with the LCM! Your purchase directly supports Museum programming and operations. Our return-with-full-refund policy covers unopened/undamaged items that are brought back with a receipt to the Museum Shop within 14 business days of purchase for a refund in the form of the original payment method. In the event that a purchase is missing components or damaged upon opening, the Gift Shop will do its best to rectify the situation by offering a refund or a replacement, if possible. We ask that products in the Shop be handled with care, and in the event that a product is broken or damaged by a guest, we kindly ask that the product be purchased by said party.

1. Children younger than 16 years of age must be accompanied by an adult for admission to the museum, all programs, and special events. For the safety of our young visitors, adults unaccompanied by children will not be allowed admission into the Lewisburg Children's Museum, without prior arrangements with the Museum's staff. 

2. Refrain from eating and drinking in the museum for the safety of guests and exhibits

3. Help us keep the museum tidy by returning exhibit props to their proper place when you are finished using them

4. The LCM is a place where children AND adults actively play together. Please limit cell phone and other device usage while in the museum to maximize the experience between you and your child.

5. Play gently with exhibits and other guests

6. Please walk in all areas of the museum

7. Disruptive, disrespectful, or abusive behavior or language will not be tolerated and may result in offending parties being asked to leave the museum without refund

8. No guns/weapons of any kind are permitted on museum grounds

9. LCM is a tobacco/drug/alcohol free environment

10. Please wear shoes and socks in all areas of the museum, EXCEPT the Digestion System in the Body Works Exhibit