Refund & Cancelation Policy

Lewisburg Children’s Museum strives to provide guests with a positive visitor experience. To ensure fairness and transparency, LCM has laid out the following policies and procedures for its refunds and cancellations policies. We reserve the right to change these policies at any time.

Museum Admission

Refunds are issued at the discretion of the Museum.

  1. Refunds for general admission may apply if a guest has visited for no more than 30 minutes.

  2. Proof of purchase (receipt) must be presented at the time of refund request

  3. Visitors must complete a refund request.

 

Gift Certificates

  1. Gift certificates are not eligible for refund.

  2. Gift certificates are valid towards the specified written amount only and cannot be redeemed for cash or credit towards admission or planned visits, such as field trips, group visits, classes, or birthday parties.

  3. LCM gift certificates are not valid at The Purple Platypus.

 

Memberships

  1. Memberships are non-transferable and non-refundable. Names listed on membership are not interchangeable.

  2. Membership includes a relation of four (4) related individuals and is valid one year from date of purchase.

  3. The LCM reserves the right to check identification of members at the Admission Desk.

  4. Children under the age of 1 are admitted free and need not be covered by a membership.

  5. Museum policy requires that children under the age of 16 must be accompanied by an adult at all times.

  6. Due to additional expenses related to group/school visits, birthday parties, rentals, and special events, membership benefits do not apply.

  7. All memberships begin on the date of purchase unless you are purchasing a gift certificate for a membership. (Gift memberships begin the date of redemption.)

  8. If purchased the same day with proof of purchase, a comparable level of your admission costs can be applied towards the purchase of a membership.

  9. Reciprocal memberships are not currently available.

Classes & Programs

The LCM  reserves the right to cancel classes or programs for low enrollment, severe weather, or other unforeseen circumstances. In the event the LCM cancels a program, and is unable to reschedule, participants will be notified and registration will be refunded. Transfers are possible on a case by case basis.

 

If a request for program transfer or withdrawal is received…

  1. At least one month before the first day of the program session, you may choose to transfer to another program session, of equal or lesser value, space permitting, or receive a full refund of the program registration fee.

  2. At least two weeks before the first day of the program session, you may choose to transfer to another program session, of equal or lesser value, space permitting, or receive a refund of 50% the program registration fee.

  3. At least one week before the first day of the program session, you may transfer to another program session, of equal or lesser value, space permitting; no refunds will be issued.

  4. Less than one week before the first day of the program session, no transfer or refund requests will be honored.

 

Rentals/Parties

  1. Payment is due in full at time of reservation and is nonrefundable.

  2. On a case by case basis, rentals may be rescheduled for another date or time, when scheduling allows.

 

Field Trips

  1. A nonrefundable deposit in the amount of half of the balance is due two weeks prior to the field trip.

  2. The balance of the field trip can be adjusted day of to reflect appropriate attendance numbers.

  3. On a case by case basis, field trips may be rescheduled for another date or time, when scheduling allows.

 

Questions or Concerns? Please contact the museum at 570-768-4914 or lewisburgchildrensmuseum@gmail.com.

CONTACT US

Phone (570)-768-4914

815 Market Street, Suite 14

Lewisburg, PA 17837